This Privacy Policy explains how Creadio collects, uses, and protects information when you use the website, model workspaces, account features, and related AI generation workflows.
We may collect information you provide directly when you create an account, contact support, purchase credits, or submit content through the platform. This can include your name, email address, profile image, and limited transaction details needed to support billing and account management.
When you use Creadio, we may store prompts, uploaded reference media, selected generation settings, and resulting outputs so we can process requests, show your history, support retries, and improve operational quality. We do not use your prompts or generated outputs for external promotion without your permission.
We may automatically collect technical and usage information such as IP address, browser type, operating system, device identifiers, referring pages, and activity patterns within the website and studio experience.
We use cookies and similar technologies to keep you signed in, remember preferences, secure accounts, and understand how users interact with the service. If you disable cookies, some functionality may not work as intended.
Payments and billing actions may be handled by third-party processors. We may store credit balances, transaction records, and payment status information, but we do not store full credit card numbers or CVV data on our servers.
We use collected information to operate and improve Creadio, fulfill generation requests, manage credits and billing, maintain account security, prevent misuse, and communicate service or support updates.
Our platform may rely on third-party providers for authentication, analytics, storage, hosting, payments, and AI infrastructure. We only share information with those providers when it is needed for the service to work.
We apply technical and operational safeguards intended to reduce unauthorized access, disclosure, or misuse. No storage or transmission method is completely secure, so we cannot guarantee absolute security.
The service is not intended for children under 13, and we do not knowingly collect sensitive categories of personal data unless clearly required to support a requested service flow.
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date on this page and publish the revised version here.